EMDR Basic Training

The Cleveland Academy of EMDR Training and Consultation will offer a complete and comprehensive EMDR basic training program consisting of a minimum of 50 hours, with participants registering for the full course at the onset of enrollment. This approach ensures that trainees commit to and receive the entire scope of EMDR basic training as intended.  You will have 12 months from the beginning of your training to complete all required aspects of the training, including the 10 hours of consultation and learner assessment.  Trainees who miss more than 15 minutes per day of the training will need to do one of the following: repeat the full training at your cost or arrange for one of the instructors to provide one-on-one instruction of the missed content at an additional cost of $250/hour. The option for one-on-one instruction is not available if you miss more than one hour total for the entire training.

The Cleveland Academy of EMDR Training and Consultation offers a complete and comprehensive EMDR basic training program at a total cost of $1,350, which includes all required consultation hours. This fee reflects a commitment to providing accessible, high quality training while maintaining alignment with national standards for EMDR education. The program is designed as an all- inclusive training experience, ensuring that participants receive both the full 50 hour instructional curriculum and the required consultation hours within a single registration fee. This structure supports continuity of learning, reduces financial barriers, and allows trainees to engage fully in the training process from the onset of enrollment without the need for additional or separate consultation costs.

The Cleveland Academy of EMDR Training and Consultation includes the cost of the required 10 hours of consultation as part of the total registration fee for its EMDR basic training program. These consultation hours are integrated into the overall training structure and are a mandatory component for successful completion of the program. Trainees are expected to complete all 10 hours of consultation in addition to the didactic and practicum portions of the training in order to meet the requirements for EMDR basic training. By incorporating consultation into the registration fee, the program ensures a cohesive, accessible, and comprehensive training experience without additional or separate costs.

Pre-Licensed Mental Health Professionals • These are clinicians actively working toward their mental health license while practicing under a licensed supervisor. This includes licenses such as associate, intern, limited, provisional, temporary, or pre-license. • Pre-licensed clinicians must have a master’s degree in a mental health field and be actively pursuing full licensure while supervised by a licensed clinician. • Individuals with only a chemical dependency or substance abuse license remain ineligible. Graduate Students • Graduate students must be enrolled in a master’s or doctoral program in counseling, marriage and family therapy, psychology, psychiatry, psychiatric nursing, social work, or a related mental health field. • Students must have completed core coursework and be in the practicum or internship portion of their program. First-year students are not eligible. • Students must be on a licensing track and working under the supervision of a fully licensed mental health clinician. • To verify eligibility for EMDR training, students must submit documentation such as transcripts, practicum or internship details, and a letter from their supervisor including the supervisor’s license information. Documentation is submitted directly to the training provider and not to EMDRIA unless specifically requested.

The Cleveland Academy of EMDR Training and Consultation is committed to providing a high quality training experience while maintaining fair and consistent administrative practices. The following cancellation and refund policy applies to all registrants of EMDR Basic Training. Registration and Commitment Enrollment in EMDR Basic Training constitutes a commitment to complete the full training program, including all required training hours and the included consultation hours. The total registration fee of $1,350 includes the cost of 10 required consultation hours, which are necessary for successful completion of the training. Cancellation and Refund Schedule Cancellations must be submitted in writing. Refunds are issued based on the date of written notice: • 30 days or more prior to the training start date Participants are eligible for a full refund minus a $100 administrative fee. • 15 to 29 days prior to the training start date Participants are eligible for a partial refund, minus a $250 administrative fee. • 14 days or less prior to the training start date No refunds will be issued. Participants may request a transfer to a future training cohort, subject to availability and a $150 transfer fee. After Training Begins Once the training has begun, no refunds will be issued for any reason. This includes non- attendance, withdrawal, or inability to complete the training. Consultation Hours The 10 hours of consultation are included in the registration fee and are a required component of EMDR Basic Training. These hours hold educational value and reserved time with consultants and are therefore non- refundable once the training has begun. Transfers Participants may request to transfer to a future training cohort one time. Transfers must be used within one year of the original training date. Additional transfers may be denied or subject to additional fees. Exceptional Circumstances Requests for exceptions due to medical or unforeseen emergencies may be submitted in writing and will be reviewed on a case by case basis. Approval is not guaranteed. Program Cancellation by the Academy In the unlikely event that The Cleveland Academy of EMDR Training and Consultation cancels or reschedules a training, participants will be offered a full refund or the option to transfer to a future training date without penalty.

The Cleveland Academy of EMDR Training and Consultation is committed to providing a professional, respectful, and supportive learning environment. This policy outlines the procedure for Trainees to raise complaints or grievances and ensures that all concerns are addressed fairly and in a timely manner. This policy applies to all Trainees enrolled in EMDR Basic Training and any associated consultation sessions. It covers concerns related to: • Course content or delivery • Trainer behavior or professionalism • Administrative or logistical issues • Any other concerns related to the training experience Submitting a Complaint or Grievance Trainees may submit a complaint or grievance in writing using one of the following methods: • Email to the course administrator at abruceemdr@gmail.com(mailto:abruceemdr@gmail.com) • Submission via the course platform’s designated form or portal • Written letter delivered to the Attention: Allison Bruce, The Cleveland Academy for EMDR Training and Consultation. 5001 Mayfield Road, Suite 305, Lyndhurst, Ohio 44124 Complaints should include: • Trainee’s name and contact information • A clear description of the concern • Dates, times, and any relevant details or documentation Review Process • Acknowledgment – Submission will be acknowledge receipt of the complaint within 5 business days. • Investigation – The complaint will be reviewed by Allison Bruce or designated staff. Additional information may be requested from the Trainee or other parties as necessary. • Resolution – A written response with findings and any proposed actions will be provided to the Trainee within 15 business days of the acknowledgment, whenever possible. • Follow-Up – If the Trainee is not satisfied with the resolution, they may request a secondary review by the Academy director. Confidentiality All complaints and grievances will be handled with discretion. Information will only be shared with those directly involved in the review and resolution process.

To support your learning, we provide clear information about the course, technology use, and privacy: • Zoom will be used for all live training sessions and consultation. Guidelines for using Zoom safely and respectfully are provided. Didactic sessions will be recorded but practicum and consultation sessions will not.  • Thinkific hosts course materials, assignments, attendance, and administrative documentation. • Privacy and data protection policies for Zoom and Thinkific are explained and accessible within the course. This information is always available in Thinkific via uploaded documents and direct links, so you can reference it anytime. By accessing these materials, you understand how to use the technology safely and how your information is protected.

1. Collection of Information We collect only the information necessary for training administration, including: • Trainee names, email addresses, and contact information • Attendance and participation records--your camera must remain on at all times for verification of attendance and participation • Work submitted for practicum or assignments 2. Use of Information Trainee information is used solely to: • Track training progress and attendance • Provide feedback and consultation • Communicate course-related updates 3. Platform Security • Zoom: All live sessions use password protection, waiting rooms, and secure links to prevent unauthorized access. Recording sessions (if applicable) will only be shared with enrolled Trainees. Please note Zoom privacy policy is as follows:  • This Privacy Statement describes the personal data we collect and/or process (which may include collecting, organizing, structuring, storing, using, or disclosing) to provide products and services offered directly by Zoom Communications, Inc. (“Zoom”), including Zoom’s websites, its meetings, webinars, and messaging platform, related collaborative features, and Zoom App Marketplace (“Zoom products and services” or “products and services”). Zoom products and services covered in this Privacy Statement do not include products or services developed by Zoom that are covered under a separate privacy policy (including those listed here)(https://explore.zoom.us/en/trust/privacy/policies/?ampDeviceId=d748f7d1-56aa-4bf3-9efb-8a2547dfa45c&ampSessionId=1774018454096&ampDeviceId=d748f7d1-56aa-4bf3-9efb-8a2547dfa45c&ampSessionId=1774275144525). California residents, please see our California Privacy Notice at Collection,(https://www.zoom.com/en/trust/privacy/privacy-statement/?cms_guid=false&lang=en-US#_qhklx843v2z1) and California & Other U.S. State Privacy Rights sections.(https://www.zoom.com/en/trust/privacy/privacy-statement/?cms_guid=false&lang=en-US#_hfpe4383ebbs) • https://www.zoom.com/en/trust/privacy/privacy-statement/(https://www.zoom.com/en/trust/privacy/privacy-statement/) • Thinkific: Your account is protected by secure login, encrypted data storage, and controlled access to course materials. Only authorized Academy staff and trainers can view administrative or assignment data. Thinkific privacy policy is  • Thinkific Labs Inc. respects your privacy and is committed to protecting your personal data. In order to provide you with the best possible website platform, we may collect and process your personal data. The purpose of this privacy policy is to help you better understand how we collect, store, and process this personal data, whether you’re a Thinkific customer, a student/subscriber to a Thinkific site, a participant in Thinkific’s partner or affiliate program, or even if you’re just visiting the Thinkific website. This website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or practices. Our privacy policy does not apply to any information collected by any third party, including through any application or content that may be accessible via our website. When you leave our website, we encourage you to read the privacy policy of every website you visit. For full policy please visit this link: https://www.thinkific.com/privacy-policy/(https://www.thinkific.com/privacy-policy/) 4. Data Sharing • Trainee information is never sold or shared with third parties outside the Academy. • Feedback, attendance, or evaluation records are only shared internally among trainers and staff as necessary for training purposes. 5. Recording and Consent • Any recordings of Zoom sessions are made for educational purposes only and will only be accessible to enrolled Trainees. • By participating in the course, Trainees consent to any necessary use of recordings and administrative data for training and consultation purposes. 6. Retention and Deletion • Administrative records, including attendance and assignment submissions, are retained for the duration required to comply with training documentation standards. • Trainee data is deleted or anonymized upon request, or after a reasonable period following course completion. 7. Trainee Rights • Trainees have the right to access their data, request corrections, or request deletion according to applicable privacy laws.

The Cleveland Academy of EMDR Training and Consultation is committed to supporting the growth and skill development of all Trainees. Trainers have a structured process to provide ongoing feedback on a Trainee’s progress throughout the EMDR Basic Training process. Feedback Process Trainees will receive direct, developmental feedback during practicum sessions and consultation hours conducted via Zoom. Feedback will focus on EMDR skills, clinical application, and professional growth. Attendance, participation, and other administrative documentation will be recorded and accessible through the Thinkific learning platform. During the didactic portions of the training, Trainees receive feedback through interactive and responsive teaching methods designed to support understanding and integration of course material. This includes live question and answer, chat participation, polling, and group discussion during Zoom sessions. Trainers provide real time clarification, respond to questions, and adjust instruction based on learner engagement and comprehension. Case examples and application based discussions are also used to offer guidance on clinical reasoning. This group based feedback approach supports learning and prepares Trainees for more individualized, developmental feedback provided during practicum and consultation. Feedback is designed to support learning, highlight areas of strength, and identify opportunities for skill development.

Cleveland Academy for EMDR Training and Consultation follows the standards outlined by the Americans with Disabilities Act. If you require any accommodations to fully participate in our trainings, whether online or in person, we ask that you reach out via email with your requests at least thirty days prior to the scheduled training date. If a need for accommodation comes up during a training, please let your instructor or practicum assistant know right away so we can work together to find the most supportive and appropriate solution. For online trainings, closed captioning is available to support accessibility.